Terms of Service

By accessing or using this website and its associated services (the “Service”), including applicable SMS, MMS, email, or other communications, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use the Service.

HC Studio provides SMS and other messaging services to communicate with customers regarding legitimate business interactions.

Messages may include, but are not limited to:

• Appointment requests, confirmations, cancellations, and reminders
• Scheduling and rescheduling communications
• Service information and follow-ups
• Customer support communications
• Business updates, operational notices, or service availability
• Promotional or marketing communications where you have provided applicable consent

Message frequency varies depending on the nature of your interaction and communication preferences.

You may provide your contact information to HC Studio when engaging with us, including when:

• Scheduling or requesting an appointment
• Contacting us with questions about services
• Submitting a form or inquiry through our website
• Otherwise requesting that HC Studio contact you

When you provide your contact information in connection with an appointment, inquiry, or other requested service, HC Studio may use that information to send service-related or transactional communications relevant to your request. These may include appointment confirmations, reminders, scheduling or rescheduling updates, cancellations, responses to inquiries, and other customer service communications.

You may separately opt in to receive marketing or promotional text messages from HC Studio. Consent to receive marketing messages is optional and is not a condition of purchasing any goods or services from HC Studio.

Message frequency may vary based on your interactions with HC Studio and your communication preferences.

If you opt in to promotional SMS communications, you will not receive more than 10 messages per month, in addition to applicable service-related or transactional communications.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you may receive a final message confirming your opt-out. You will not receive further messages covered by your opt-out unless you subsequently opt in again.

For help, support, or to request to opt out of messaging, contact HC Studio at:

Email: office@hcstudioinc.com
Phone: (617) 713-3636

Message and data rates may apply depending on your mobile carrier and service plan.

HC Studio is not responsible for carrier charges incurred as a result of sending or receiving messages.

Carriers are not liable for delayed or undelivered messages.

Messaging services are supported by most major U.S. carriers but are not guaranteed to be available through every carrier, device, or service plan.

You agree not to misuse the Website or messaging services, including by engaging in:

• Spam or unsolicited messaging
• Fraud, deception, or impersonation
• Unauthorized access or attempts to interfere with the Website or Service
• Transmission of malicious software or harmful content
• Activity that violates applicable laws, regulations, carrier requirements, or messaging policies

HC Studio reserves the right to restrict or terminate access to the Service for violations of these Terms.

Information provided through the Website regarding services, pricing, availability, stylists, or appointment times is provided for informational and scheduling purposes.

Appointment availability is subject to change. HC Studio reserves the right to reschedule, cancel, modify, or decline appointments where reasonably necessary.

Specific services may also be subject to additional policies, including cancellation, deposit, late arrival, or no-show policies communicated by HC Studio.

Personal information collected through the Website is handled in accordance with our Privacy Policy.

HC Studio does not sell or share mobile phone numbers with third parties for their independent marketing purposes.

The Website and certain related services are powered by Pagoda Labs, Inc. (“Pagoda”), which provides technology services to HC Studio and processes information as described in our Privacy Policy.

The Website may contain links to or integrate with third-party websites, booking services, social media platforms, or other services.

HC Studio is not responsible for the availability, content, privacy practices, or terms of third-party services that it does not control.

Your use of third-party services may be subject to separate terms and privacy policies provided by those third parties.

HC Studio reserves the right to modify, suspend, or discontinue all or part of the Website, messaging services, or other Website functionality at any time.

We may also restrict or terminate access to the Service for misuse or non-compliance with these Terms.

The Website and messaging services are provided on an “as is” and “as available” basis.

To the extent permitted by applicable law, HC Studio is not responsible for delays, delivery failures, interruptions, errors, or other circumstances beyond its reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

HC Studio may update these Terms periodically to reflect changes in its services, technology, business practices, or legal requirements.

Any updates will be posted with a revised Last Updated date. Your continued use of the Website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

If you have questions regarding these Terms or the Service, please contact:

HC Studio
30 Station St, Brookline, MA 02445
Email: office@hcstudioinc.com
Phone: (617) 713-3636
Website: https://hcstudioinc.com